KCSI has released SIMMS version 7.3.7, the newest version of its Inventory Management program today. With enhancements and tweaks to its flagship software package that already has long-standing leadership in the inventory industry, KCSI is eager to continue to produce software that is designed for those who know the value of accuracy and reliability in regard to their business requirements.
Click here to try SIMMS today to find the perfect match for your inventory needs.
One reader sent in the question in the title so I thought I would respond for all of you.
Often in sales, a customer will purchase some item from you and then for some reason they will need to return it to you. Perhaps they have a broken item, need a replacement, or they want a substitution or a credit, or maybe just they have changed their mind about a purchase just made. All these would become causes for—and process steps in—your company’s Returned Merchandise Authorization (RMA) procedure.
Some items, once having been received, can be processed back to the shelves for resale immediately. In the case of substitutions, the item’s original sale is reversed for a credit that is then applied toward the substitute item. In the case of a repair, however, the first step requires a CC (known as a coverage consideration). Do you return the item to the vendor from which you received it and receive a credit or a replacement piece automatically? Is there a warranty for the item, and if so, does the warranty rest with the manufacturer, the vendor you received it from or is the warranty from your company? Further, does your company have the ability to repair items in-house, and if so, how much time does it take and how much manpower and labor expense is allotted?
All these considerations—including the rare cases where distant customers inform you of a broken item by phone and request you send a replacement item before they have sent the broken piece back to you—are not complicated but they are detailed, and you need a comprehensive software package to help you master all the variables that might occur when a customer returns an item to you.
Contact KCSI today to find out more about how the RMA process can be managed accurately and easily with the right software for your needs.
A customer calls with a need for a package of exactly twenty units of a certain product. However, your local storeroom only has fifteen. Using SIMMS Inventory Management software, the concern is quickly forgotten with a quick glance at SIMMS’ Quick Stock Window, which shows you all your stock in all your locations, both local and distant. You confirm the delivery with the customer then process an Item Transfer. Location B across town has the other five and you transfer them to your branch, and upon arrival, the entire shipment is out the door to the customer, as requested.
Here you go...
SIMMS’ Item Transfers are made from a simple Transfer window that allows movement of single items (or groups of items) simply and easily. The transfer confirmation process allows for complete up-to-the-minute accuracy when the receiving department logs into SIMMS the moment the goods physically arrive. Transfers can contain many items, all of which can be targeted specifically, such as Item 1 going to Shelf A, Item Two going to Bin B and Item 3 going to Room C.
Thus, while other companies are scrambling to both get orders placed with their vendors and then scheduling the delivery date(s) with their customers, you’ve already got the order on its way to the customer. Let your competitors be rushed and frustrated. With SIMMS Item Transfer feature, you can keep your cool and provide precise and timely service to your customers.
Contact KCSI today to learn more about how SIMMS can help your business succeed while you can devote more time to growing it instead of wasting time trying to run it.
The greatest single asset any business can have regarding its inventory management is nothing more technical than an human being dedicated to the tasks required by inventory. Many businesses rely on machines from data collectors to security cameras but somewhere in the system must be an individual whose thorough understanding and adherence to sound inventory management standards. Armed with the most complete and easy-to-use tools — SIMMS Inventory Management software, for one — this devoted employee can make all the difference to a company’s stock accuracy and customer satisfaction. Someone must thoroughly understand the importance of supply chain science as well as be the versatile and reliable coordinator of physical ins and outs of the business. Inventory Lead Hands are a saving grace and few others have more knowledge of specifics of what you need.
Contact KCSI today to learn more about how a set person can use SIMMS to keep you on top of your stock requirements.
If you do consignment storage for other companies in your warehouse, SIMMS Inventory Management software permits the creation and assignment of locations (and sub-locations) for such stock management. Every size of storage area is quickly and easily labeled and maintained so that your accuracy on behalf of your clients is at its very best at all times.
Bins, shelves, rows, aisles, sections and bays (for pallets or larger items) can receive and hold as much stock as your clients need. In addition, serialization and lot assignment will keep your item history and details right at your fingertips for easy physical count confirmation and location precision.
Contact KCSI today to learn more about how SIMMS can make your stock management a snap.
Beer makers require a detailed list of ingredients, whether they are small micro- and house-labels — that also may offer winemaking services — or larger factory-sized breweries. Vats, barrels, pony boys, pressure cookers and containers of all sizes may hold customers’ current batches or their own mass-volume products. Keeping all of it straight and sorted in easy for SIMMS Inventory Management software. From yeasts to malts to syrups to grapes to sugars — all items are easy to track in quantities, units of measure, yield volumes and many other detaills. Your products and locations are clear and concise, and completion dates and schedules are a breeze to check on.
Contact KCSI today to learn how SIMMS can make your brewing experience as clear and crisp as a fine lager.
In the hectic environment of a busy storefront or huge showroom or cavern-sized warehouses — full of activity, staff running back-and-forth, stock being brought out then sent back, items being sold or put on hold. In such scenarios, accurate inventory tracking is essential. SIMMS Inventory Management software helps with one particular need in such cases: information. A salesman wants to add a reminder note to call a customer back…someone in Accounts Receivable wants to enter a note for the Shipping Department to receive…a person in purchasing needs to designate specific information for the manufacturing department: all can add their notes and provisos in SIMMS.
Complete communication can save a company time and add dimension to customer satisfaction. Contact KCSI today to learn how the use of SIMMS can keep your data flowing as well as your stock does.
While many advantages advantages exist behind the concept of inventory reduction — not the least of which is the reduction of expenditures involved in maintaining a high stock count –a sudden change to reduced onHand quantities can be a risky step. Such a step could be like taking one more step when standing at the edge of a cliff: a beautiful view toward the open sky that is your future but spoiled quickly by that sudden stop somewhere on the rocks below.
SIMMS Inventory Management software permits the implementation of reduced stock levels, but such a move requires both pre-planning and specific steps to ensure that neither your suppliers nor your customers wind up bearing the brunt of the strain.
Contact KCSI today to learn more about how SIMMS Inventory Management software can help you safely transition to the future while establishing a sound system of stock reduction.
SIMMS’ Visual Import Manager provides a comprehensive solution for importing your important inventory item data, customer/vendor data as well as quotes, all from an easy-to-use program – Visual Import Manager.
“Open architecture” is the catch phrase for business application software and databases these days. Companies that in the past may have put up with discrete applications running stand-alone, and performed software “gymnastics” to obtain integrated reporting from their tools, are now demanding that these products work together. To facilitate this process, an industry standard known as open database connectivity (ODBC) was developed. SIMMS’ Visual Import Manager has been designed to facilitate seamless integration between SIMMS data and Microsoft Access, Microsoft Excel, CSV (comma separated value) files and TXT (text) format files.
Contact KCSI today to learn more.
SIMMS Serial Number Tracking system manages an unlimited amount of serial numbers from the time they are received into inventory until the time they are issued. This information is permanently recorded in the system, allowing inventory control personnel access to a wealth of historical and validation information.
The information maintained by the Serial Number Tracking system is extremely helpful when returning a defective item to your vendors or when verifying a returned item from your customers.
Rich and simple to use, SIMMS’ Serial Number Manager is a great weapon in your arsenal of accuracy and practicality. Contact KCSI today to find out more.